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We are the Concierge of KYOTO: What is travelling during the Medieval Ages like? Pilgrims stay at church and received the great hospitality from its people. They were able to solve the challenges and support them get prepare for the departure. MATSUSHIMA mobility service accommodate the customers with exactly the same way. Our purpose goes beyond the transportation for our customers to the destinations. We ensure to make your Kyoto trip with the full satisfaction and the comfort. "We are the Kyoto Concierge". Please ask for any support during your trip to Kyoto.

We always remind ourselves, "All of our customers are VIPs".: Our primary mission is to create the best memory of Kyoto in you. This is why we accommodate everyone with VIP services. All of our members are well educated and trained with the great awareness of the safety. This is all for your great Kyoto memory and the premium hospitality.

About Education and Trainings

We are optimizing our hospitality services by conducting education seminars, and trainings.

English Trainings: We are hosting the English lessons twice a month for all drivers brought by the outsourced instructors. All members are attending this to improve their skills.

Industrial Seminars: We are obtaining the quality operations by welcoming the outsourced instructor to provide the seminar on the operation manners.

Driving Improvement Seminar.: We rent out the driving school facility periodically to provide the driving improvement training session for all members.

Others

・Sightseeing Sessions：
DVD trainings
・Sightseeing Session：
On-site learning session
・Sightseeing Tour Guide Seminar：
On-site Role-Playing Session at the sightseeing sites.

Safe Driving Initiative

MATSUSHIMA mobility service strongly believes the importance of the safety which creates the comfort and the hospitality.
We take the several actions to ensure your safety.

Drive Recorder: All of our vehicles are equipped with drive recorder. This ensures to confirm the troubleshooting which lead to the faster problem resolving.

Driver Assistant System: All of MATSUSHIMA mobility service vehicles are equipped with driver assistant system. This ensures the safety.

Vehicle Maintenance: MATSUSHIMA mobility service conducts the additional internal vehicle maintance check in addition to the required maintance to prevent any inconvenience on our customers.

Company profile

Company name

MATSUSHIMA Mobility Service Co., LTD.

Representatives

Yoshio Hirano

Shareholder

MATSUSHIMA HOLDINGS CO., LTD.

Founding

August 17, 2007

Business details

Transport service, Limousine taxi, Guided chauffeur service

Address

Onogoro Bld. 1F 249 Takeda-dangawara-cho, Fushimi ward, Kyoto City #612-8414 Japan

TEL

+81-75-646-0030

FAX

+81-75-646-0021

MATSUSHIMA mobility service Co., LTD approved General Passenger Car Transportation Business by Ministry of Land, Infrastructure, Transport and Tourism in 2007. After being affiliated with MATSUSHIMA HOLDINGS CO., LTD. in February 2020, we are specialized in operating guided chauffeur service for sightseeing and trasport service with luxury vehicles such as Mercedes, Audi and BMW.

Process

Reservation Process

We are flexible. Please contact us for any question. We accept Zen-tabi coupons and Kyo-tabi coupon.

STEP.01

Initial Contact
STEP.02

Estimation
STEP.03

Reservation and Payments
STEP.04

Introducing to the chauffeurs

075-646-0020

Reservation

● Please inform the preferred time 2 days before your trip.
● We conduct the initial contact with you regarding your trip schedule and the estimation.
● Please inform us for any changes 2 days prior to your trip via email or fax. If your departure date is shorter than 2 days, please call us via phone.

Cancellation Policy: • There will be no additional cancellation fee if informed by one day before your departure at 6:00PM (Japan Standard Time). There will be 100% of cancellation fee charged after 6:00PM of the previous day.; • Please make the reservation two day prior to your departure as the latest.

About Us

We are the Concierge of KYOTO

We always remind ourselves, "All of our customers are VIPs".

Company profile

We always have the mindset of: “Everyone is great VIPs”

Reservation Process

We are
the Concierge of KYOTO

We always remind ourselves,
"All of our customers are VIPs".

We always have the mindset of:
“Everyone is great VIPs”